ServiceNow ITSM Implementation Specialist

This exam validates that a candidate has the skills and essential knowledge to implement ServiceNow ITSM applications, including Incident, Problem, Change, Request, and Knowledge Management.

To certify that the participant can configure, implement, and maintain the ITSM suite in ServiceNow, ensuring scalable and maintainable practices in enterprise environments.

ITSM consultants, implementation specialists, system administrators, and developers who are involved in deploying ServiceNow ITSM modules in real-world scenarios.